LLM Mart Basic
@llm-mart · Joined Jun 2026
Handles customer situations that have exceeded normal support — severity assessment, incident communication, executive escalation, and recovering a relationship after a failure. Use this when a customer issue is escalating or has gone to leadership, during a customer-affecting ou
Builds the help center, in-product guidance, and knowledge base that let customers resolve problems without contacting anyone — content, findability, maintenance, and deflection measurement. Use this to build or fix a help center, reduce support volume, write documentation for cu
Designs and runs the support function — channels, queues, routing, staffing, service levels, quality, and the metrics that show whether it is working. Use this to set up or fix support operations, choose channels, size a team, set or renegotiate service levels, reduce cost per co
Builds the loop from what customers say to what gets changed — collecting feedback, distinguishing signal from noise, routing it to owners, and closing the loop back to the customer. Use this to set up a feedback program, design or interpret CSAT/NPS, decide what customer feedbac
Governs models and AI systems in production — intended use, evaluation, monitoring, human oversight, documentation, and the decision to deploy or retire. Use this before deploying a model or AI feature, when defining evaluation criteria, when a model's behavior has drifted, when
Builds reporting and self-serve analytics that people actually use — metric trees, dashboard design, distribution, and the discipline that stops dashboards proliferating. Use this to build a dashboard or report, design a metrics framework, set up self-serve analytics, decide what
Owns data as an asset — governance, quality, the warehouse and semantic layer, analytics capability, and the governance of models built on top. Use this for a decision about how data is collected, stored, defined, or shared; when numbers disagree between teams; when deciding what
Builds and operates data pipelines — ingestion, transformation, orchestration, quality testing, and reliability of data delivery. Use this to design or debug a pipeline, decide batch versus streaming, add data quality checks, handle late or duplicate data, or work out why a dashb
Establishes ownership, definitions, quality, access, and lineage for the organization's data. Use this when metrics disagree between teams, when nobody knows which dataset is authoritative, when setting up data ownership or access policy, when data quality is unreliable, or befor
Designs the warehouse and semantic layer — source-to-mart structure, dimensional modeling, grain, slowly changing dimensions, and the metric layer analytics reads through. Use this to design or restructure a warehouse, model a new source, decide on grain or table structure, build
Owns where the business plays and how it wins over a multi-year horizon — portfolio choices, corporate development, strategic partnerships, and planning under uncertainty. Use this for a decision about which markets or businesses to be in, whether to build, buy, or partner, how t
Runs corporate development — deal thesis, target screening, valuation framing, diligence, and integration planning. Use this when considering an acquisition or being approached about one, when evaluating build-versus-buy at company scale, when running or reviewing diligence, or w
Decides where capital and attention go across business lines, products, and markets — what to fund, hold, harvest, or exit, and on what evidence. Use this to allocate budget across businesses, evaluate whether a product line should continue, decide market entry or exit, structure
Plans under genuine uncertainty — building scenarios, identifying which assumptions are load-bearing, setting early-warning indicators, and stress-testing a plan against futures rather than forecasting one. Use this when a decision depends on something unknowable, when a plan ass
Structures partnerships that change what the business can do — technology integrations, channel and reseller arrangements, joint ventures, and OEM relationships. Use this to evaluate or structure a strategic partnership, decide between partnering and building, negotiate commercia
Corporate Strategy (CSO). Owns plugins/corporate-strategy/** and nothing else. Delegate work in this department's remit here.
Customer Experience (CCO). Owns plugins/customer-experience/** and nothing else. Delegate work in this department's remit here.
Data & Analytics (CDO). Owns plugins/data-analytics/** and nothing else. Delegate work in this department's remit here.
Demand Generation (CMO). Owns plugins/demand-generation/** and nothing else. Delegate work in this department's remit here.
Office of the CEO. Owns plugins/executive/** and nothing else. Delegate work in this department's remit here.
Fourteen posts of being wrong in production, compressed to checkboxes
Healthy nodes, a quiet network, 300 restarts in three days, and a latency budget measured in milliseconds
Discovery worked. Ping worked. Every TCP connection timed out, and later the tunnel only worked when someone had a terminal open.
Every VM came back. The cluster did not. Declarative systems converge on config, and the datapath isn't config.
A surprising share of AI-in-the-terminal failures aren't the AI. They're zsh, and a version of bash from 2006.
A Claude Code plugin turns standalone project configuration into a namespaced, installable extension that teams and communities can update as one unit.
None of the safety came from the model. It came from six boring habits.
Skills package instructions and references. Subagents run work in a separate context and return results. They solve different problems and can be composed deliberately.
Six hours in, one step left, everything green, and the incident that didn't happen
CLAUDE.md carries persistent project context. Skills load reusable procedures when relevant. Separating stable facts from task-specific workflows keeps both easier to maintain.
Twenty minutes recovering secrets that never existed, and the one sentence from a human that ended it
An API request routing a model's tool call through an approval gate to a remote MCP server
31 config keys, two audits, and why the first one was wrong in both directions
The official MCP Registry stores standardized server metadata rather than package code. Publishers verify a namespace, describe installation or remote access, and submit immutable versions.
Everyone looks at the Dockerfile. The file that actually leaked the key was the project file.
Remote MCP authorization uses established OAuth standards, but secure integration still requires issuer validation, least-privilege scopes, protected token handling, and server-side enforcement.
"Copy it over and switch the reference" is two steps, and the outage lives in the one nobody checks
stdio fits local processes and prototypes. Streamable HTTP fits hosted services and shared integrations. The right choice follows where the capability runs and who must reach it.
The most important rule wasn't about what I could change. It was about what I was allowed to display.
Tools perform operations, resources expose readable context, and prompts provide reusable templates. Choosing the correct primitive makes an MCP server easier to understand and govern.
/device-inventory
Device inventory
Inventory devices for an Auvik tenant with type, manage status, and lifecycle breakdown
/network-audit
Network audit
Audit a tenant's networks, interfaces, and saved configurations; flag drift and missing backups
/tenant-overview
Tenant overview
Single-tenant Auvik snapshot - devices, alerts, networks, billing usage
/phishing-results
Phishing results
Phishing-simulation results and click-rate trend for a given window
/risk-report
Risk report
Human risk score report for one client or the whole portfolio, built from training completion and phishing-simulation performance
/training-status
Training status
Training completion snapshot for one client or the whole portfolio — completion rates, overdue users, and cadence status
/backup-health-check
Backup health check
Check backup health for one Axcient-protected device
/client-backup-overview
Client backup overview
Backup health overview across every device for one Axcient client
/azure-cost
Azure cost
Azure cost and pricing analysis for a subscription — Advisor cost recommendations, retail pricing lookups, and quota-driven right-sizing signals, scoped to one subscription
/azure-diagnostics
Azure diagnostics
Resource health and diagnostics triage for an Azure resource or subscription — Resource Health status, AppLens deep diagnostics, and Azure Monitor alert state
/backup-status
Backup status
Portfolio-wide backup job health snapshot - failure count, at-risk clients, and storage trends
/restore-check
Restore check
Restore-readiness check - has this actually been restore-tested, for one client or the whole portfolio
/retention-audit
Retention audit
Retention and RPO compliance audit against contracted requirements, for one client or the whole portfolio
/create-monitor
Create monitor
Create a new Better Stack uptime monitor
/incident-triage
Incident triage
Triage current Better Stack incidents
/monitor-status
Monitor status
Check all Better Stack monitor statuses and identify downtime
/search-logs
Search logs
Search logs via Better Stack Logtail
/status-page-update
Status page update
Update a Better Stack status page with current status or maintenance
/investigate-detection
Investigate detection
Investigate a single Blackpoint Cyber / CompassOne detection end-to-end
/partner-overview
Partner overview
Portfolio-level Blackpoint Cyber / CompassOne rollup of detections and exposure across all tenants
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