LLM Mart Basic
@llm-mart · Joined Jun 2026
Autotask contract and service agreement management - contract types (recurring services, block hours, time & materials, fixed price, retainer), service/service bundle associations, SLAs, and how contracts drive billing for MSP account managers.
Autotask CRM entities - companies (accounts), contacts, and sites/locations - including field references, company type classifications, and how these records underpin tickets, contracts, and projects for MSP account management.
Autotask expense report and expense item structure - the report/item parent-child relationship, approval status workflow, expense categories, payment types, and the billable vs reimbursable distinction for MSP operational expenses.
Autotask picklist and reference-data lookups — queues, ticket statuses, ticket priorities, and project phases — the instance-specific configured values required before creating or filtering tickets and other entities.
Autotask product catalog structure - Products, Services, and Service Bundles - and how Price Lists override default unit pricing. Covers product/service fields, inventory tracking, and cost-vs-billing margin analysis for MSP quoting and procurement.
Autotask project structure - projects, phases, tasks, and milestones - including project and task fields, status values, resource assignment, and how project work links to contract billing for MSP project managers.
Autotask quote structure and line items - quote item types (product, service, service bundle, labor, expense, shipping), the mutually-exclusive catalog reference rules, and the three discount mechanisms (unit, line, percentage) used to build customer proposals.
Autotask Service Call data model - the ServiceCall / ServiceCallTicket / ServiceCallTicketResource three-layer structure - covering fields, status codes, and how tickets and technicians (resources) are linked to scheduled work.
Autotask ticket notes, attachments, and charges — the secondary entities attached to tickets: retrieving/searching notes and attachments, and creating, updating, or searching ticket charges for labor and expenses billed directly to a ticket.
Autotask ticket lifecycle: status/priority codes and transition rules, the ticket field schema, SLA calculation and clock behavior, escalation rules, ticket metrics, and the MCP tool surface (create, update, search, history, notes) for MSP service desk operations.
Autotask time entry structure: approval status codes and workflow, the time entry field schema, the billing rate hierarchy, budget and contract-limit validation, utilization analytics, and the MSP business rules for rounding and minimum billing increments.
The Autotask MCP lazy-loading pattern - four meta-tools (list_categories, list_category_tools, execute_tool, router) that expose the full 39+ tool catalog progressively instead of loading every tool schema upfront, plus the natural-language router for intent-based tool lookup.
Kaseya Quote Manager (Datto Commerce) API fundamentals: API-key auth and the gateway's header translation, the read-only `kqm_<entity>_list`/`_get` tool surface across the sales, procurement, catalog, CRM, and org domains, page/pageSize/modifiedAfter pagination, rate limits, and
Kaseya Quote Manager procurement data: purchase orders with their lines and costs, the suppliers they are placed with, and product-supplier records mapping catalog products to supplier SKUs and pricing. Read-only tool surface.
Kaseya Quote Manager quoting data: the quote → section → line item hierarchy, and the sales orders, order lines, and payments a quote becomes once accepted. Read-only tool surface.
Better Stack MCP and API surface across Uptime, Telemetry (Logtail), and Error Tracking: available tools, Bearer token authentication, API structure, cursor-based pagination, rate limiting, and error handling.
Better Stack incidents: incident records raised by uptime monitors or reported manually, and the triage, acknowledgment, and resolution lifecycle.
Better Stack log management (Logtail): log sources, structured log search and query syntax, log-based alerting, and log analysis workflows.
Better Stack uptime monitors: check types, monitor fields, heartbeat monitors, monitor groups, and create/update/pause/delete operations.
Better Stack on-call: on-call calendars and rotations, escalation and notification policies, alert routing, and determining who is currently on call.
Fourteen posts of being wrong in production, compressed to checkboxes
Healthy nodes, a quiet network, 300 restarts in three days, and a latency budget measured in milliseconds
Discovery worked. Ping worked. Every TCP connection timed out, and later the tunnel only worked when someone had a terminal open.
Every VM came back. The cluster did not. Declarative systems converge on config, and the datapath isn't config.
A surprising share of AI-in-the-terminal failures aren't the AI. They're zsh, and a version of bash from 2006.
A Claude Code plugin turns standalone project configuration into a namespaced, installable extension that teams and communities can update as one unit.
None of the safety came from the model. It came from six boring habits.
Skills package instructions and references. Subagents run work in a separate context and return results. They solve different problems and can be composed deliberately.
Six hours in, one step left, everything green, and the incident that didn't happen
CLAUDE.md carries persistent project context. Skills load reusable procedures when relevant. Separating stable facts from task-specific workflows keeps both easier to maintain.
Twenty minutes recovering secrets that never existed, and the one sentence from a human that ended it
An API request routing a model's tool call through an approval gate to a remote MCP server
31 config keys, two audits, and why the first one was wrong in both directions
The official MCP Registry stores standardized server metadata rather than package code. Publishers verify a namespace, describe installation or remote access, and submit immutable versions.
Everyone looks at the Dockerfile. The file that actually leaked the key was the project file.
Remote MCP authorization uses established OAuth standards, but secure integration still requires issuer validation, least-privilege scopes, protected token handling, and server-side enforcement.
"Copy it over and switch the reference" is two steps, and the outage lives in the one nobody checks
stdio fits local processes and prototypes. Streamable HTTP fits hosted services and shared integrations. The right choice follows where the capability runs and who must reach it.
The most important rule wasn't about what I could change. It was about what I was allowed to display.
Tools perform operations, resources expose readable context, and prompts provide reusable templates. Choosing the correct primitive makes an MCP server easier to understand and govern.
/chain
Chain
Run an ad-hoc ordered chain of pm-skills with shared context (ephemeral; routes to the pm-workflow-orchestrator)
/workflow-customer-discovery
Workflow customer discovery
Run the Customer Discovery workflow (research -> JTBD -> opportunities -> problem)
/workflow-design-sprint
Workflow design sprint
Run the Design Sprint workflow (5-day prototype-and-test arc producing a Decider's build/iterate/pivot/stop call)
/workflow-feature-kickoff
Workflow feature kickoff
Run the Feature Kickoff workflow (problem -> hypothesis -> PRD -> stories)
/workflow-foundation-sprint
Workflow foundation sprint
Run the Foundation Sprint workflow (2-day strategic-alignment arc producing a Founding Hypothesis)
/workflow-foundation-to-design
Workflow foundation to design
Run the end-to-end Foundation Sprint + Design Sprint workflow with narrative handoff
/workflow-post-launch-learning
Workflow post launch learning
Run the Post-Launch Learning workflow (instrumentation -> dashboard -> results -> retro -> lessons)
/workflow-product-strategy
Workflow product strategy
Run the Product Strategy workflow (competitive analysis -> stakeholders -> opportunities -> solution -> ADR)
/workflow-sprint-planning
Workflow sprint planning
Run the Sprint Planning workflow (refinement -> stories -> edge cases)
/workflow-stakeholder-alignment
Workflow stakeholder alignment
Run the Stakeholder Alignment workflow (stakeholders -> problem -> solution -> launch)
/workflow-technical-discovery
Workflow technical discovery
Run the Technical Discovery workflow (spike -> ADR -> design rationale)
/c-one
C one
Placeholder command file for the WS-T9 dual-shell parity smoke. No count phrases.
/minutes-brief
Minutes brief
Fast non-interactive briefing before any meeting — auto-detects your next calendar event, pulls relationship history, surfaces open commitments, and produces a one-page brief in under 30 seconds. Use this whenever the user says "brief me", "give me a quick brief", "what's coming up", "background on my next call", "who am I meeting next", "brief me on Sarah", "I have a call in 10 min", "quick rundown", or right before walking into a meeting. Different from /minutes-prep — brief is the fast hook-fireable version that doesn't ask questions and doesn't set goals. Use brief when speed matters; use prep when the user wants to think hard about goals first.
/minutes-cleanup
Minutes cleanup
Manage old recordings — find large files, archive old meetings, delete processed originals. Use when the user says "clean up recordings", "how much space are meetings using", "delete old recordings", "archive meetings", "manage meeting storage", or asks about disk space from minutes.
/minutes-copilot
Minutes copilot
Start and control Minutes Coach, the separate real-time copilot HUD, with an explicit meeting goal. Use only for explicit Coach or HUD lifecycle requests such as "start Minutes Coach", "open the Coach HUD", "pause Minutes Coach", "resume Minutes Coach", "Minutes Coach status", or "stop Minutes Coach". Do not use for requests that explicitly ask the current terminal agent to watch or strategize; those belong to minutes-live-sidekick. An ambiguous request such as "coach me live" requires one short surface clarification and must not automatically start Coach.
/minutes-debrief
Minutes debrief
Post-meeting debrief — analyzes what happened, compares outcomes to your prep intentions, tracks decision evolution. Use when the user says "debrief", "what just happened in that meeting", "what did we decide", "debrief that call", "post-meeting", "what changed", or right after stopping a recording.
/minutes-graph
Minutes graph
Policy-safe relationship rankings, commitments, aliases, person profiles, and topic research. Always use Minutes' bounded native CLI surfaces; never build or read a durable graph cache.
/minutes-ideas
Minutes ideas
Surface recent voice memos and ideas captured from any device. Use when the user asks "what ideas did I have?", "what were my recent memos?", "what did I record while walking?", or wants to recall a captured thought.
/minutes-ingest
Minutes ingest
Extract facts from meetings and update your knowledge base — person profiles, chronological log, and index. Use when the user asks "ingest my meetings", "update my knowledge base", "extract facts from meetings", "sync meetings to wiki", "backfill knowledge", or wants their PARA/Obsidian/wiki profiles updated from conversation data.
/minutes-lint
Minutes lint
Health-check your meeting knowledge for contradictions, stale commitments, and decision conflicts. Use when the user asks "any conflicts in my meetings", "check for stale action items", "lint my meetings", "consistency check", "are there contradictions", or wants to audit their decision history.
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