---
name: email-writer
description: Write professional emails - commercial, administrative, follow-ups, difficult messages - with the right tone in FR/EN/AR. Use for any one-to-one email that matters.
metadata: {"navin":{"emoji":"✉️","category":"writing"}}
---

# Email Writer

## Overview

A good email gets read, understood, and acted on. Subject decides open; first line decides read; clarity decides action.

## Anatomy

- **Subject**: specific, ≤7 words ("Proposition SAFA - v2 pour validation" > "Suite à notre échange")
- **Line 1**: context or the point - never "J'espère que vous allez bien" alone
- **Body**: one topic per email; bullets when >2 items; bold the ask
- **Close**: explicit next step + deadline ("Pouvez-vous valider avant jeudi ?")
- **Length**: 5-8 sentences for most business emails

## Situational patterns

| Situation | Key move |
|-----------|----------|
| Follow-up (no reply) | add new value/info each time, never "je me permets de relancer" alone |
| Difficult message | facts → impact → proposed path; no blame language |
| Request to a senior | bottom line first, context after, easy yes/no |
| Administrative (FR) | formal register, references (n° dossier), pièces jointes listed |
| Apology | own it specifically, fix, prevention - no "sorry if" |

## Workflow

1. Clarify: recipient, relationship, goal, language, urgency.
2. Draft subject + email; match the register (tu/vous, titles in Gulf correspondence).
3. One-read test: can the recipient act without re-reading? 
4. For sequences and mass sends, hand over to `email-marketing` / `outreach-sequencer`.

## Rules

- The ask appears once, clearly - not hidden in paragraph 3.
- Sensitive emails (legal, firing, pricing) always get human validation before sending.