Libredesk is an open-source, self-hosted customer support desk that runs as a single binary. It provides an omnichannel inbox that combines live chat and email conversations. It includes an AI assistant that can automatically answer live chat conversations using a knowledge base.
It offers a help center for publishing a searchable knowledge base with multilingual articles. It supports SSO logins with Google, Microsoft, and any OIDC provider. Libredesk is free and open source with all features included and no paid tiers.
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