Claude commands

Find a HubSpot company by name or domain and show associated contacts and deals

Log a note or create a task on a HubSpot contact, company, or deal

Create a new deal in HubSpot with company association

Update fields on an existing HaloPSA ticket including status, priority, and assignment

View SLA status across tickets, including approaching breaches and at-risk tickets

Display comprehensive ticket information including history, actions, and related entities

Search for tickets in HaloPSA by various criteria

Search for HaloPSA clients by name, domain, or other attributes

Search for configuration items/assets by name, serial number, type, or client

Search the HaloPSA knowledge base for articles and solutions

Create a new service ticket in HaloPSA

Check contract status, service entitlements, and billing information for a client

Add an action (note, update, or response) to an existing HaloPSA ticket

Summarize a single Freshdesk ticket and its full conversation thread — the request, what has happened, current SLA state, and the recommended next action

Search Freshdesk tickets with the Freshdesk query language — filter by status, priority, agent, group, type, tag, and date — and return a ranked, readable result list

Run the license true-up reconciliation for one client or the whole portfolio

List upcoming contract and subscription renewals within a window, sorted by date

Run the full billing-drift sweep for a billing period, formatted as a month-end reconciliation report

Get the Very Attacked People (VAP) report showing the most targeted users

Search quarantined messages in Proofpoint by sender, recipient, subject, or reason

Release one or more quarantined messages to their intended recipients

Deep-dive threat investigation with forensics, campaign context, and remediation options

Decode a Proofpoint URL Defense rewritten URL back to the original URL

View recent TAP threat events including blocked messages, delivered threats, and click activity